TERMS & CONDITIONS

GUARANTEE INFO

Tietz Custom Design offers a lifetime repair free of charge. Our refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund. At this point the knife is still covered by the guarantee. To receive a refund your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

​WHOLESALE INQUIRIES

If you are interested in purchasing products wholesale or collaborating on a project please contact me directly at Tietzj3@gmail.com 

​DISCLAIMER

Restricted Items: It is the sole responsibility of the customer to check with local authorities on purchase of self defense items, knives and as well as any other hazardous articles offered for sale. Buyer is to ascertain and comply with all applicable local, state and federal laws regarding possession and use of these items. By placing an order, buyer represents that they are of legal age and will use items only in a legal and lawful way.

 

Prices and availability are subject to change at any time without notice. 

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL